FAQ
IS STONE HOUSE RIGHT FOR ME?
We are a small, boutique hotel located just 10 minutes from downtown Ubud. Our deep emphasis is in the property’s distinctive character, authentic Balinese style meets rustic chic with an underlying sense of luxury and comfort. Every space, from the custom-made furniture to the meticulously chosen details, is designed to align with nature. Personality is at the core of everything we do, pushing us to add that extra touch in all our endeavors. We aim to offer a private guest experience, working closely with you to craft bespoke experiences for each visitor.
Our main public space, The Lodge is the central hub of Stone House, where guests can relax on an oversized sofa adorned with Indonesian textiles, enjoy a game of chess or eat a meal at our oversized communal table while gazing at the gardens beyond. We have an open-plan kitchen, so you can interact with our chefs while they whip up delicious homemade meals. It is welcoming and very informal….we don’t have a traditional front desk and guests often come barefoot to chat with the staff.
No two rooms are alike. Our fantastical sleeping quarters each feature a very unique design. One displays hand-painted, antique murals from a Javanese palace, another is a curvy, gravity-defying bamboo treehouse, and lastly, one is constructed from centuries-old timber. Interiors are adorned with unique artifacts collected by the owners during their travels and include a collection of vibrant textiles, Indonesian artifacts, and original paintings grace the walls. The rooms and suites are created from raw, authentic materials such as stone, grass and bamboo. Ironwood timbers, hundreds of years old, salvaged timber from docks and bridges form the structures of the buildings. Teams of skilled Indonesian craftsmen hewed the wood, stacked the seven-meter stone walls, wove grass thatch and carved the intricate details. All furniture, lighting, and accessories were designed and made by the owner/designer to elicit the essence of originality and authenticity.
We have a small organic farm that produces a portion of our fruit and vegetables for the kitchen. Guests choose between in-room dining or our large, communal table where guests can dine together everyday. In the morning they are strangers and by nightfall they become friends getting to know each other, swapping stories over breakfast or dinner.Our amazing chefs serves deliciously fragrant, Indonesian cuisine that is home-cooked, and similar to your grandmother’s treasured, family recipes. The food here is one of our best-kept secrets.
HOTEL QUESTIONS?
- WHAT TIME IS CHECK IN AND CHECK OUT?
Check-out time is 12pm and check-in is at 3pm.
We try our best to accommodate our guest’s requests. However, since we are only a 6-room boutique hotel, sometimes it is not possible to enter your room early. However, guests are always welcome to relax in The Lodge, by the pool or drop their bags and head into town.
- DO YOU PROVIDE ADAPTORS IN THE ROOMS?
Yes, there are adaptors in your closet. Please note, the voltage in Bali is 220V not 120V.
- DO THE ROOMS HAVE AIR CONDITIONING?
Yes, each room is equipped with an air conditioner. Even our open-air Treehouse has an air conditioner within the bed.
- DO YOU PROVIDE ROOM AMENITIES?
All rooms have WiFi, shampoo, conditioner, soap, cotton pads, ear buds, earplugs, hairdryer, flashlight, natural insect repellent, in-room safe, coffee/tea and kettles, toothbrushes, toothpaste, mosquito racquets, adaptors, umbrellas, emergency light, desktop charging station and bedside chargers, yoga mats. We also provide sarongs in the room for use during your visit.We provide our guests with fabric shopping bags upon arrival in our effort to be environmentally sustainable.
- DO YOU PROVIDE ROBES AND SLIPPERS?
Yes, we have provided you with bathrobes for use during your visit.
- DO YOU HAVE SAFES IN THE ROOMS?
Yes, we have mini-security safes in each of our rooms.
- CAN YOU SMOKE AT STONE HOUSE?
We have a strict NO SMOKING policy in all of the rooms and that includes The Lodge, our shared public space. If you need an ashtray, please ask the staff. The only area you are allowed to smoke is by the pool. However, if there are other guests around, please be mindful not to smoke around others. Should you need additional ashtrays, please ask one of the staff.
- DO YOU SERVE BREAKFAST?
Yes, we are known for our infamous breakfasts. Our chefs make homemade granola, signature jam and delicious crumpets for our guests. Our breakfast has an abundance of fresh fruit, eggs your style, as well as vegan options including a dragon bowl or tofu scramble.
- DO YOU ALSO SERVE LUNCH AND DINNER?
Absolutely, one of our best kept secrets…our chefs are fabulous and prepare the most delicious home-style Indonesian cooking. We offer a variety of snacks and dishes from the Indonesian archipelago. We have a small, organic garden which produces fresh vegetables for our guests. We try to do our small part in a more sustainable world.If anyone has special dietary needs, our chefs are well versed in different diets; gluten free, celiac disease, vegetarian, or pescatarian.
- DO YOU PROVIDE DRINKING WATER?
In an effort to be more eco-friendly, we do not have plastic water bottles. We provide bottles of drinking water in our rooms. Should you finish the water, our staff will replenish your drinking water.
- CAN WE USE A DRONE?
Please let us know if you would like to fly a drone. We request no flying before 8am to be courteous to the other guests. We check with our other guests to make sure it will not disturb them. If not, we coordinate the time with our other guests.
- DO YOU HAVE WIFI?
We offer complimentary Wi-Fi throughout the property. Each room has their own internet.
- DO YOU HAVE PETS?
Yes, Bella, our adorable dog is half Beagle/half Corgi who enjoys lazing in the sun.
- CAN WE SMOKE?
We have a strict NO SMOKING policy in all of the rooms and that includes The Lodge, our shared public space. If you need an ashtray, please ask the staff. The only area you are allowed to smoke is by the pool. However, if there are other guests around, please be mindful not to smoke around others. Should you need additional ashtrays, please ask one of the staff.
- DO YOU HAVE 24 HOUR SECURITY?
Yes, we have security guards 24 hours a day. They patrol the property at night.
- DO YOU HAVE A SPA?
No, but we have a variety of in-rooms massages by curated male and female masseuses. Our masseuses use specially made massage oil made at Stone House which is made from almond oil mixed with essential oils.
- DO YOU HAVE INSECTS?
Yes, we are in the tropics and cannot control the insects and occasional critters that wander into the rooms and around the property. There is a lot of indoor and outdoor living here, so it’s best to relax and try to be at peace with most of them. Mosquitos are never fun and we offer natural insect repellant for use during sunset hours.As you might not know, Bali is the land of geckos. I know they make a lot of people very uneasy, but please try not to worry if you have one in your room. This is a sign of good luck. The geckos are only trying to eat the insects, not you.
- DO YOU HAVE A SWIMMING POOL?
Yes, we have a beautiful, free-form shaped pool.
- DO YOU HAVE TELEVISIONS?
No, we don’t offer televisions in paradise. We hope you will enjoy the peaceful, natural surroundings as your live entertainment.
- DO YOU ARRANGE TRANSPORT AND TOURS?
Yes we do. We can arrange airport transfers, hotel to hotel transportation or pickup from any location of your choice.Our Front Office team discovers new ideas to help you get the most out of our unique destination. We curate cultural, adventurous and wellness activities for you to experience your own journey. Whether you are a thrill seeker, or just want to explore the beautiful countryside, there are a plethora of activities beyond Ubud. Adrenaline junkies can climb a volcano, while bikers rejoice riding through the windy backroads dotted with small, traditional villages. Water lovers raft the rivers, surf the waves, or discover hidden waterfalls.Ubud is ground zero for all things wellness and has some of the best yoga in the world. Partake in sound healing, cacao ceremonies, ecstatic dance, meditation, reiki, or visit a Balinese healer. Culture buffs will be amazed at the array of traditional dances. The epic Ramayana’s story inspires the life of Balinese Hindus, while Kecak’s fire and trance performance will blow your mind. Intricate finger movements, expressive gestures and facial expressions take center stage at Legong. Or, visit a holy water temple and partake in a purification ritual.
If you have a special interest please let us know. It is easy for us to custom design a tour to suit your personal preferences.
Should you require a rental motorbike or bicycles, we can arrange this for you. Bicycles need advance notice.
- DO YOU SERVE WINE?
We always have bottles of both red and white import and local wine available for our guests. Sorry, we are too small a place to offer wine by the glass. We also always keep champagne and other bubbly available.
- DO YOU CHANGE MONEY?
No, we do not but there are several money changers in Ubud that we can recommend to you.
- WHERE IS STONE HOUSE LOCATED?
The hotel is located 2 kilometers (1.3 miles) north from the vibrant heart of downtown Ubud. Long revered for its temples, artistic heritage and Sacred Monkey Forest, the town is now teaming with small boutiques, restaurants, galleries and yoga studios. Although we are only 10 minutes away, Stone House feels like a tropical oasis of peace and calm. Outside the town center, much of life remains unchanged. Rolling green rice paddies are framed by untamed jungle and in many ways, local village life moves at the same pace it has done for centuries.The outskirts of Ubud offers the perfect backdrop for sheer relaxation in a serene setting. But, there is also plenty of opportunities to get your heart pumping with activities including white
water rafting, ATV riding and downhill biking. The famous rice paddies of Tegallalang are a mere
15 minutes due north, Tampak Siring, home to water temples is 30 minutes northeast, while Kintamani is only a one hour drive. Depending upon traffic and time of day, it takes approximately 1.5 – 2 hours to get to Ngurah Rai International Airport.
If you have any questions, or would prefer a different payment method and want to discuss your booking with us for a more intimate experience, please email us: info@stonehousebali.com
FIND US
Jl. Tirta Tawar, Kutuh Kaja Ubud, .Bali