• Cancellation is free of charge up to 14 days prior to check-in. However, if you cancel within 14 days of arrival, you will be charged the full amount.
• 100% of the full booking amount including tax and service for cancellations less than 14 days prior to arrival. For non-refundable rates, no changes or cancellations. 100% of the reservation will be charged as a penalty.
• If you fail to show up for any reason, no refund is given.
• The reservation will also be subsequently cancelled after midnight or your due arrival date. Cancellations or reservation amendments after check in will not be accepted for any reason.
• Early departure will be subject to full room reservation charge.
• No reduction or refund will be given once you have checked-in.
• We strongly advise all guests have adequate travel insurance in place to cover unforeseen cancellation circumstances. We cannot be held responsible for mother nature, flight cancellations or unexpected travel issues.
• The hotel is entitled to effect extraordinary cancellation of the contract for a materially justifiable cause; e.g. force majeure, world crisis or other circumstances for which the hotel is not responsible, therefore unable to fulfill the contract. The hotel will have justified cause that use of the hotel’s services might jeopardize the smooth operation of the hotel, its’ security or public reputation, without being attributable to the hotel’s sphere of control or organization. In addition, if the customer facilitates cancellation due to the same circumstance, the customer has no right to compensation either from justified cancellation by the hotel or by self.

For reservations and more information: info@stonehousebali.com

Please contact us directly for information on special seasonal discounts and long term stays.